These terms apply to the use of this website and to the services provided by Horizon, a trading name of Joshua Aaron Cooper Northcott, an individual registered for business activity in Mexico (persona física con actividad empresarial, RFC NOJO850308FA2), with its address at Botánico, Conkal, Yucatán, C.P. 97345, México ("Horizon", "we", "us"). By using this website or engaging our services, you ("you", "the client") agree to these terms.
1. Our services
We provide AI consulting, AI automation and agent development, and digital product design and development, including minimum viable products (MVPs). The packages on our website (Launch, Build and Scale) describe typical engagements. The exact scope, deliverables, timeline and price of each project are set out in a written proposal that you accept before work begins.
If anything in a proposal differs from these terms, the proposal takes priority for that project.
2. Prices and payment
- Prices on our website are starting prices ("from"). Your final price is the fixed price stated in your accepted proposal.
- All prices exclude IVA (Mexican value-added tax), which is added at the applicable rate.
- Prices are shown in US dollars on the English site and Mexican pesos on the Spanish site. Your proposal states the currency you will be invoiced in.
- The payment schedule (for example, a deposit before work starts) is set out in your proposal. We issue a CFDI invoice for each payment when requested.
- Scale and other monthly services are billed in advance each month and continue until cancelled as described in section 9.
- Third-party costs needed to run your solution — such as hosting, domains, AI model usage, software licences and WhatsApp or Meta messaging fees — are not included unless your proposal says so. We will tell you about them in advance, and they are paid by you directly or passed on at cost.
- Work outside the agreed scope is quoted separately and only carried out once you approve it.
3. Your responsibilities
To deliver on time, we rely on you to:
- give us accurate information, timely feedback and access to the systems, accounts and content we need;
- make sure you have the right to share any data, content or materials you provide to us;
- review and approve deliverables within a reasonable time.
Delays in feedback, access or approvals may move the agreed timeline.
4. How we use AI
We use AI tools, such as Claude, to research, design, write code and test. Experienced people direct and review all work before it is delivered to you. AI-generated output can contain mistakes, so we check our work, and we ask you to review deliverables before relying on them for important decisions. We only share with AI providers the information needed to do the work, and we use providers whose terms do not allow them to use your business data to train their models.
5. Ownership of work
Once you have paid in full for a project, you own the deliverables created specifically for you under that project, including custom code, designs and content.
We keep ownership of our pre-existing tools, templates, know-how and general methods, and of third-party and open-source components, which remain under their own licences. Where these form part of your deliverables, you receive a permanent licence to use them as part of your solution.
We will only mention you or show your work in our portfolio with your permission.
6. Confidentiality
We keep confidential any non-public information you share with us and only use it to provide our services. This duty continues after our work together ends. It does not apply to information that is public, that we already had, or that we are required by law to disclose. We are happy to sign a separate confidentiality agreement if you need one.
7. Warranty
We carry out our work with reasonable skill and care. If a deliverable does not work as described in your proposal and you tell us within 30 days of delivery, we will fix it at no extra cost. This does not cover problems caused by changes made by others, third-party services, or use outside what was agreed.
Apart from this, our services are provided as described in your proposal, and we do not guarantee specific business results such as revenue or savings.
8. Limitation of liability
To the extent permitted by law, our total liability for any project is limited to the fees you paid us for that project (or, for monthly services, the fees paid in the three months before the claim). We are not liable for indirect losses such as lost profits, lost data or business interruption. Nothing in these terms limits liability that cannot be limited under Mexican law.
9. Ending our work together
- Monthly services can be cancelled by either party with 30 days' written notice, after any minimum term stated in your proposal.
- Either party may end a project if the other seriously breaches these terms and does not fix the breach within 15 days of written notice.
- If a project ends early, you pay for work done up to that date, and we hand over the completed work you have paid for.
10. Use of this website
The content of this website is for general information and may change without notice. You may not copy or reuse it for commercial purposes without our permission. Links to other websites are provided for convenience; we are not responsible for their content.
11. Personal data
We handle personal data as described in our Privacy Policy.
12. Governing law
These terms are governed by the federal laws of Mexico. Any dispute will be resolved by the competent courts in Mérida, Yucatán, and both parties waive any other jurisdiction that may apply to them because of their present or future address.
13. Changes to these terms
We may update these terms from time to time. The version published on this page applies from its "last updated" date. Projects already under way continue under the terms in force when the proposal was accepted, unless both parties agree otherwise.
14. Contact
Questions about these terms: WhatsApp +52 999 335 5302
The Spanish version of these terms is available at Términos y Condiciones. If there is any difference between the two versions, the Spanish version prevails.